Termeni și condiții

Termeni si conditii generale
Acesti termeni se aplica tuturor utilizatorilor domeniilor danteri.ro si sub-domeniilor lor (denumite in continuare: site). Termenii si conditiile vor fi valabili pentru toate tranzactiile viitoare cu SC ERICA DENTELLE ART S.R.L. si vizite ale siteului. Danteri isi rezerva dreptul de a revizui acesti termeni si conditii iar utilizatorii sunt responsabili pentru a se mentine la curent cu astfel de posibile modificari.

Indicatii
Danteri nu garanteaza ca toate articolele incluse in magazinul online Danteri sunt in stoc la momentul comenzii. In cazul in care un articol nu este disponibil, Danteri va va contacta in scurt timp prin telefon sau prin e-mail. Danteri nu poate promite ca informatiile afisate pe site sunt lipsite de inadvertente sau erori tipografice in orice moment. Nici nu putem garanta ca toate informatiile sunt actualizate la zi. Danteri poate, in orice moment, sa modifice continutul site-ului. Cu toate ca Danteri face eforturi pentru a afisa textele corecte, imaginile si detaliile de stabilire a preturilor, uneori, pot sa apara erori. Daca ati fost taxat cu suma gresita in magazinul online, Danteri va va da posibilitatea sa plasati o comanda noua cu pretul corect sau sa anulati comanda initiala. Danteri, cu toate acestea, isi rezerva dreptul de a anula orice comanda inainte de expediere, in cazul in care observam ca pretul este incorect. In acest caz, va vom anunta prin e-mail. Daca nu putem sa va contactam, comanda va fi anulata automat. O parte a serviciilor mediate prin intermediul site-ului sunt mentinute de catre organizatii externe. In situatiile in care Danteri actioneaza in calitate de agent pentru astfel de servicii, nu putem fi considerati responsabili pentru eventualele erori care rezulta din terte actvitati. Danteri nu poate fi considerat responsabil pentru orice daune cauzate de utilizarea site-ului sau, de altfel, imposibilitatea de a utiliza site-ul. Danteri nu poate garanta acces fara probleme, fara intrerupere, si securizat la site.

Drepturi de autor
Drepturile de autor ale documentele furnizate in acest site (inclusiv, fara a se limita la, marcile comerciale ale Danteri, logo-uri, grafica, text, fotografii, desene sau modele, pictograme, imagini si date) sunt detinute de Danteri. Sunteti autorizat sa folositi aceste materiale numai in scopuri personale, necomerciale. Aveti dreptul sa descarcati, sa imprimati sa stocati copii ale acestor materiale pentru uzul personal, necomercial, cu conditia ca acest aviz de permisiune privind drepturile de autor sa fie inclus in toate copii copiile de acest gen. Nu puteti invinui pe nimeni pentru utilizarea materialului, nu puteti publica, reproduce sau in alt mod distribui materialul catre alte persoane fara acordul prealabil Danteri. Nu puteti modifica materialul in niciun mod, fara acordul prealabil scris al proprietarului drepturilor de autor. Cu exceptia celor mentionate in mod expres in prezentul aviz juridic, nu se acorda niciun drept sau licente de continut. Pentru informatii de presa, va rugam sa va adresati la atelier@danteri.ro.

Marci comerciale
Marcile noastre comerciale includ numele Danteri si logo-ul. Aceste marci comerciale sunt utilizate si inregistrate in mai multe tari si utilizarea acestui site web nu va acorda nici un drept de a utiliza marcile noastre comerciale.

Securitate
Danteri utilizeaza masuri de securitate adecvate pentru a proteja informatiile pe care le furnizati. Cu toate acestea, in timp ce vom lua toate masurile rezonabile pentru a proteja informatiile personale impotriva accesului neautorizat, utilizarea sau dezvaluirea acestora, dumneavoastra acceptati ca nici o transmisie de date pe internet nu poate fi garantata si nu poate fi protejata de accesul destinatarilor neintentionati si nu vom fi responsabili pentru incalcarea securitatii cu exceptia cazului in acest lucru se datoreaza neglijentei noastre.

Privacy Policy
Toate informatiile personale salvate pe site vor fi manipulate cu cea mai mare grija. Informatiile pe care le stocati nu vor fi vandute sau utilizate in alte scopuri decat in scopul asigurarii celor mai bune servicii posibile . Acesta vor fi utilizate exclusiv pentru a va informa despre oferte speciale si alte oportunitati de marketing legate de diferitele diviziuni ale Danteri. Datele dumneavoastra personale pot fi dezvaluite unor terte parti doar atunci cand este necesar pentru a indeplini scopurile descrise mai sus. Atunci cand va inregistrati pe site, aveti optiunea de a nu primi nici o informatie de la Danteri. Aveti dreptul de a revizui informatiile din contul dvs. in orice moment. Puteti face asta daca ne contactati prin formularul de pe pagina contact. Daca datele sunt incomplete sau incorecte aveti dreptul si posibilitatea de a corecta si/sau completa informatia. Toti clientii care platesc cu cardul vor fi verificati pentru validare. Danteri isi rezerva dreptul de a intarzia trimiterea oricarui colet care face obiectul unei suspiciuni de frauda. Din motive de securitate, nu stocam informatii despre plati in baza noastra de date.

Cookies
Cookie-urile sunt folosite pe site pentru a imbunatati experienta dvs. de navigare. In plus fata de utilizarea in scopuri statistice, cookie-urile identifica calculatorul si permit site-ului sa-si memoreze setarile personale. Browser-ul dumneavoastra poate fi setat pentru a trimite o notificare atunci cand un cookie este activat. Acest lucru va permite sa dezactivati utilizarea acestui cookie sau sa stergeti cookie-ul la sfarsitul vizitei. Magazinul online nu poate fi accesat daca cookie-urile sunt dezactivate. Pentru mai multe informatii, va rugam sa cititi cu atentie politica de cookies.

Culori
Nu putem garanta ca in realitate, culorile vor fi exact la fel cu cele afisate pe site. Acest lucru depinde partial de setarile de culoare ale calculatorului si ale monitorului dumneavoastra.

Incalcarea regulilor
Danteri isi rezerva dreptul de a aplica toate solutiile disponibile in lege pentru incalcarea acestor termeni si conditii, inclusiv dreptul de a va bloca accesul la site. Persoanele fizice care incalca restrictiile ariilor protejate prin parola ale site-ului pot face obiectul urmaririi penale.

Forta majora
In caz de forta majora, obligatiile Danteri vor fi suspendate. Contractul dintre dumneavoastra si Danteri poate fi, in astfel de cazuri, terminat partial sau integral de dumneavoastra sau de Danteri. O forta majora se aplica in caz de razboi, razboi civil, revolutie, revolta, masuri guvernamentale, greva, blocaj, pana de energie electrica, telefon sau serviciu de internet, dezastre naturale sau alte evenimente similare. In astfel de circumstante, Danteri va incerca sa rezolve toate problemele in timp util.

Legislatia
Acesti termeni de utilizare se intocmesc in conformitate cu legislatia romana si instantele din Romania vor avea jurisdictie exclusiva pentru orice litigiu in temeiul prezentului acord. Legile din tara dumneavoastra pot sa difere de Romania si pot exista cerinte legale suplimentare pentru a utiliza acest site. Trebuie sa respectati toate legile locale si internationale aplicabile si reglementarile privind utilizarea de catre dumneavoastra a site-ului nostru.

Urmatorii termeni si conditii de vanzare generale guverneaza oferta si vanzarea de produse de pe site-ul nostru danteri.ro. Produsele achizitionate de pe danteri.ro sunt vandute direct de ERICA DENTELLE ART S.R.L. (“Danteri”) cu sediul social in Romania, str. Mihai Eminescu, 3A/3, Sighetu Marmatiei, Maramures, numarul in registrul comertului J24/1026/24.04.2019 (denumit in continuare “vanzator” sau “Noi”). Solicitarile de informatii trebuie sa fie facute la atelier@danteri.ro. In cazul in care aveti nevoie de asistenta, ne puteti contacta oricand prin email la atelier@danteri.ro. Pentru orice alte informatii despre reguleament si legislatie, accesati sectiunile: termeni si conditii si politica de confidentialitate si cookies.

1. Politica noastra de afaceri
1.1 Vanzatorul ofera produse pentru vanzare pe danteri.ro si serviciile sale de afaceri de comert online sunt disponibile exclusiv utilizatorilor sai finali, adica “consumatori”.

1.2 “Consumator” inseamna orice persoana care actioneaza in scopuri care sunt in afara schimburilor comerciale, de afaceri sau a profesiei sale. Daca nu sunteti un consumator, va rugam sa nu cumparati produse de pe danteri.ro.

1.3 Vanzatorul isi rezerva dreptul de a nu procesa comenzile primite de la utilizatorii care nu sunt “consumatori”, precum si orice alt ordin care nu respecta politica de afaceri a vanzatorului.

1.4 Acesti termeni si conditii de vanzare reglementeaza exclusiv oferta, transmiterea si acceptarea ordinelor de cumparare cu privire la produsele de pe danteri.ro intre utilizatorii danteri.ro si vanzator.

1.5 Termenii si conditiile de vanzare nu reglementeaza furnizarea de servicii sau vanzarea de produse efectuate de terti care se afla pe danteri.ro prin intermediul link-urilor, bannerelor sau a altor conexiuni hipertext. Inainte de a trimite comenzi si inainte de achizitionarea de produse si servicii de la aceste terte parti, va recomandam sa verificati termenii si conditiile tertului, deoarece vanzatorul nu se considera in nici un caz raspunzator pentru furnizarea de servicii furnizate de catre terti sau pentru executarea de tranzactii ecommerce intre utilizatorii danteri.ro si terte parti.

2. Cum sa executati un contract cu vanzatorul
2.0 Acceptarea comenzii

Dupa ce ati facut alegerea si comanda dumneavoastra a fost plasata, veti primi un email de recunoastere a detaliilor comenzii. Acest email NU este o acceptare a comenzii, doar o confirmare a primirii comenzii.

Daca nu anulati comanda, acceptarea ordinii si incheierea contractului intre dumneavoastra si Danteri va fi finalizata atunci cand va vom trimite un email pentru a confirma ca bunurile au fost expediate. Prin urmare, contractul de vanzare se incheie in Baia Mare, Romania si limba contractului este romana. Nici procesorul nostru de plata tert si nici curierul nostru desemnat nu are autoritatea de a accepta un ordin in numele Danteri.

Ne rezervam dreptul de a nu accepta comanda in cazul in care, de exemplu, nu putem obtine o autorizatie de plata, atunci cand articolul comandat nu este in stoc sau nu satisface standardele noastre de control al calitatii si este retras.

De asemenea, putem refuza procesarea si, prin urmare, sa acceptam o tranzactie din orice motiv sau sa refuzam serviciul pentru oricine, in orice moment, la discretia noastra. Nu vom fi raspunzatori fata de dumneavoastra sau orice terta parte pentru retragerea marfii de pe danteri.ro indiferent daca marfa a fost vanduta sau nu, eliminarea, depistarea sau editarea oricaror materiale sau continut de pe site, refuzul de a procesa o tranzactie, derularea sau suspendarea oricarei tranzactii dupa procesarea comenzii.

2.1 Pentru a plasa o comanda pentru achizitionarea unuia sau mai multor produse de pe danteri.ro, trebuie sa completati formularul de comanda online si sa il trimiteti pe cale electronica la vanzator urmand instructiunile relevante.

2.2 Inainte de a cumpara produse, vi se va solicita, pe formularul de comanda transmis, sa cititi cu atentie termenii si conditiile de vanzare, si sa va faceti o copie pe care sa o pastrati. Noi va vom oferi, de asemenea,  un rezumat al termenilor si conditiilor comerciale si contractuale pe care le propunem cu privire la achizitionarea produselor, ceea ce face referire la termenii si conditiile de vanzare, precum si un rezumat al informatiilor cu privire la caracteristicile esentiale ale fiecarui produs comandat. Pe langa asta, va vom pune la dispozitie preturile relative (inclusiv toate taxele sau comisioanele aplicabile), metodele de plata pe care le puteti utiliza pentru a achizitiona fiecare produs, metodele de livrare pentru produsele achizitionate, precum si costurile de transport si de livrare. Acesta contine, de asemenea, detaliile si adresa postala si de e-mail ale vanzatorului si data la care vanzatorul promite sa livreze marfa. Vanzatorul va va oferi, de asemenea, un rezumat al termenilor si conditiilor de exercitare al dreptului dumneavoastra de retractare, precum si procedurile si termenele cu privire la returnarea produselor achizitionate (conform formularului de returnare). Veti primi, de asemenea, o indicatie cu privire la circumstantele in care vi s-ar pierde dreptul de a va retrage din contract. In cazul in care se cumpara produsul, veti fi informat ca, in caz de retragere, va trebui sa suportati costurile de returnare a produselor. In formularul de comanda vizualizat imediat inainte de a intra in contractul de achizitie, va vom oferi informatii in ceea ce priveste caracteristicile esentiale ale fiecarui produs comandat, pretul (inclusiv taxele), precum si costurile de transport (inclusiv costurile suplimentare pe care le-ati fi platit, din cauza alegerii oricarui tip de livrare diferit si/sau mai rapid decat metoda standard). Formularul de comanda contine un rezumat al acestor termeni si conditii de vanzare, informatii cu privire la caracteristicile principale ale fiecarui produs comandat si pretul unitar corespunzator (inclusiv taxele si impozitele), tipul de plata pe care il puteti folosi pentru a achizitiona fiecare produs, termenii de transport pentru produsele achizitionate, costurile de expediere si de livrare, precum si termenii si conditiile de returnare a produselor achizitionate.

2.3 An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Sale, to save or reproduce a copy thereof for your own personal use.

2.5 When you transmit the order form, you will be informed that this forwarding constitutes an obligation to pay the price indicated. The order form will be filed in our data base for the time required to process your order and as provided by law.

2.6 Before submitting the order form, you will be asked to identify and correct possible input errors.

2.7 English is the language used for executing contracts with the Vendor.

2.8 After your order form has been submitted, the Vendor will process your order.

2.9 The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on danteri.ro are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund, without undue delay, the amount paid for those items and the contract between the parties will consider to have been terminated.

2.10 By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Sale. Should you not agree with certain provisions of these Termeni si conditii, please do not submit your order form for the purchase of products on danteri.ro.

2.11 By submitting an order form, you agree and accept these Termeni si conditii as well as further conditions contained on danteri.ro, even through links, including the Termeni si conditii si Politica de confidentialitate.

2.12 Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing the order details,  summary of the information related to the order form, the products’ main characteristics, detailed information on the price, terms of payment, and shipping costs.

3. Guarantees and Product Price Indication
3.1 On danteri.ro, we only offer products marked with the “Danteri” trademark. These products are produced by us directly at the studio and/or at the manufacturer authorised by the studio.

3.2 The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

3.3 The main characteristics of products are shown on danteri.ro on each product page. The products offered for sale on danteri.ro may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

3.4 Prices are subject to change. Check the final price of sale before sending the relevant order form.

3.5 All Products come with an identification tag attached. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.

3.6 Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products or not fully refund the amounts paid for the purchase, as concerns products that are returned without the corresponding tag or that have been altered from their original status or damaged, as is more extensively clarified in paragraph 7.9.

4. Payments
4.1 Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form. Under no circumstance will costs that are higher than those effectively incurred by the Vendor be charged, in relation to your previously selected payment method.

4.2 In case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to ING Bank or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.

5. Shipping and Delivery of the Products
For specific product shipping and delivery procedures see the FAQ area and read the Deliveries section. Please read these sections carefully. The information provided in these sections forms an integral part of these Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

6. Customer Care
Please contact our Customer Care for further information at the email atelier@danteri.ro.

7. Returns
7.1 You may return any of the products purchased from Us, without specifying the reason, within thirty (30) days from receiving the products purchased on danteri.ro.

7.2 To withdraw from the contract you may use the online Return Form or the one found in the package. You may also draft and send the Vendor another declaration explicitly stating your decision to withdraw from the contract. You will be responsible for proving that you exercised your withdrawal right in a correct, timely manner.

7.3 It is necessary to return the items to the Vendor by sending them back through the courier within thirty (30) days from receiving the products purchased on danteri.ro.

7.4 The costs is at your own expense for the return shipping. You will have to directly take care of the return shipping payment, at your own expense.

7.5 The return right – besides compliance with the terms and procedures described above – shall be deemed correctly exercised once the following conditions have been fully met:

a. The online Return Form, the one found in the package or another declaration explicitly stating your decision to withdraw from the contract must be correctly completed and signed and sent to the Vendor with the parcel;

b. the products must not be used, worn or washed;

c. all the tags must still be attached to the products, which are integral parts of the item; upon receipt of any order without tags please notify us immediately if you wish to return the item; we strongly advise all customers to check garments thoroughly upon delivery, before removing any attached tags and before disposing of any original packaging;

d. the merchandise must be returned in one mailing; we reserve the right to refuse multiple returns at different times from one order;

e. products must be returned in their original packaging;

f. you have to include your original receipt/invoice with your parcel;

g. returned products must be delivered to the shipping agent within thirty (30) days from receiving the products purchased on danteri.ro; contact a courier at your choice to pick up the package; you are responsible for the return shipping cost and you will have to pay for the return shipping cost upfront and at your own expense; ensuring you opt for the extra compensation to be covered in the unlikely event of your parcel going missing in transit; Danteri cannot be held responsible for any returns parcels lost in the post therefore keep your receipt as proof of postage;

h. products must not be damaged. If the terms and conditions for exercising your right to withdraw from the contract, as per points a., d., f., g. of paragraph 7.5 above, are not complied with, you will not have the right to be reimbursed the amounts already paid to the Vendor. Within 14 days of the email communicating the non-acceptance of the withdrawal being sent, you may choose to re-obtain, at your own expense, the products in the state in which they were returned to the Vendor, through a written exchange with the Vendor according to the instructions that will be provided. If not, the Vendor may keep the products, in addition to the sum already paid for their acquisition. Whenever the conditions indicated in letters b., c. and e. of previous paragraph 7.5 are not respected, you will not be entitled to a full refund of the amounts already paid to the Vendor. You will indeed be responsible for the decrease in value of the returned products, following a use other than the one authorized by the Vendor with the intent of allowing you to assess the nature, features and functioning of the products themselves. In this case, between 10 and 90 percent of the amounts you paid to the Vendor to purchase the returned products will be deducted from the provided refund, whereby you will be specifically informed, via e-mail, by the Vendor. Within 14 days of sending the e-mail informing you of the amount deducted from the refund, you may choose to have the products redelivered to you, at your expense, and in the condition in which they were returned to the Vendor, informing the Vendor thereof according to the procedures of which you will be advised. Otherwise, the Vendor may retain the products and an amount corresponding to the percent deducted from the refund. After the return of the products, the Vendor shall check their compliance with the terms and conditions laid down in paragraph 7. In the event that the outcome of these checks is positive, the Vendor shall send you the corresponding email confirmation of the acceptance of the returned products. In the event that the checks do not have a positive outcome, the Vendor takes steps to inform you, via e-mail, that a decrease in value of the returned products has been detected, deriving from your failure to comply with the conditions indicated in letters b., c. and e. of paragraph 7.5 above. The Vendor simultaneously sees to it that you are also informed of the amount that will be deducted from the amounts you paid to purchase the returned products; without prejudice, in the alternative, to the possibility of your having the products redelivered to you, at your expense, and in the condition in which they were returned to the Vendor, pursuant to the terms provided for in paragraph 7.8;

i. Danteri is not responsible for any lost or damaged returns;

j. We are not able to offer exchanges on returned items;

k. If you receive an item that is faulty then send it back to us and we will process a full refund including the original delivery charge and the return delivery charge; faulty items are checked on receipt and validated;

l. If you receive the wrong item then send it back to us and we will process a full refund including the original delivery charge and the return delivery charge or send you the correct item assuming we still have the product and size in stock; if we still have the product and size in stock we will pay for the delivery and we will refund the return delivery charge.

7.6 If the return right is exercised in conformity with the provisions set forth in this section, Danteri.ro shall refund the amounts paid for the returned products according to the methods and times of our standard refund procedure. If the recipient of the products indicated in the order form and the person that has paid the sums due for their acquisition are not the same, the reimbursement of the sums, in the event of the right of withdrawal being exercised, shall be made by the Vendor, in all cases, to the person that made the payment.

7.7 The refund procedure will be initiated by danteri.ro within fourteen (14) days from when danteri.ro was informed of your decision to return. The procedure will begin after checking to ensure that the customer’s return is in accordance with the Return Policy and that the returned products have been accepted as indicated in par. 8.

7.8 Should the terms and conditions for exercising your right of withdrawal, as indicated in letters a., d., f. and g. of paragraph 7 above not be respected, you will not be entitled to any refund of sums already paid to the Vendor. Within 14 days of sending the e-mail whereby you are informed of the non-acceptance of the return, you may opt to be redelivered the products, at your expense, and in the condition in which they were returned to the Vendor, providing notice thereof to said Vendor, according to the procedures of which you will be informed. Otherwise, the Vendor may retain the products, in addition to the amounts already paid for their purchase. Should the terms and conditions indicated in letters b., c. and e. of previous paragraph 7.5 not be respected, you will not be entitled to a full refund of the amounts already paid to the Vendor. You will in fact be responsible for the decrease in value of the products returned, as a result of a use other than the one authorized by the Vendor with the intent of allowing you to assess the nature, features and functioning of the products themselves. In this case, between 10 and 90 percent of the amounts you paid to the Vendor to purchase the returned products will be deducted from the refund, of which you will be specifically informed, via e-mail, by the Vendor. Within 14 days of sending the e-mail informing you of the amount deducted from the refund, you may opt to be redelivered, at your expense, the products in the condition in which they were returned to the Vendor, providing notice thereof to the Vendor, according to the methods of which you will be informed. Otherwise, the Vendor may retain the products and an amount which corresponds to the percent deducted from the refund.

7.9 For further information on our Returns Policy you can contact us at atelier@danteri.ro or you can use our online form.

8. Refund Times and Procedures
8.1 After the products have been returned, We shall check the conformity of the products with the conditions indicated in section 7 above. When the Vendor is able to confirm that such conditions have been met, We shall send you an e-mail confirming the acceptance of the returned products. In the event that the checks do not have a positive outcome, the Vendor will take measures to inform you, via e-mail, that a decrease in value of the returned products has been detected, which derives from your failure to comply with the conditions indicated in letters b., c. and e. of paragraph 7.3 above. The Vendor simultaneously sees to it that you are also informed of the amount that will be deducted from the amounts you paid to purchase the returned products; without prejudice, in the alternative, to your being able to have the products redelivered to you, at your expense, and in the condition in which they were returned to the Vendor, as provided for in paragraph 7.10 above.

8.2 Whatever payment type you used, the full or partial refund procedure shall be started by the Vendor within fourteen (14) days from when the Vendor was informed of your decision to exercise your return right, after checking that the return right has been correctly exercised and that the returned products have been accepted.

8.3 The Vendor issues the refund using the same payment method you used to purchase the returned products, unless you have expressly agreed with the Vendor to use another payment method, and on the condition that you must not incur any further cost as a result of the refund. If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded by the Vendor to the individual who made the payment.

8.4 The value date for the credit shall be the same as the value date of the original debit and consequently you shall not lose bank interest.

9. Privacy
9.1 You will find information on how we process your personal data by clicking on Privacy Policy.

9.2 You are advised to read, if you haven’t already done so, our Terms and Condition of Use which also contain important information on how we process the personal data of our users and on the security systems of danteri.ro.

9.3 For further information on our Privacy Policy you can contact us at atelier@danteri.ro or you can use our online form.

10. Invoices
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order, along with the invoice. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Danteri will be completed when we email you to confirm the goods have been dispatched, along with the invoice. The sale contract is therefore concluded in Baia Mare, Romania and the language of the contract is English.

In the package you will find the invoice for the good/goods you have purchased. Please keep the invoice for personal reference.

11. Amendments and updates
The Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions of Sale shall be effective as of the date of publication on danteri.ro.